This article addresses some of the so-called ‘soft-skills’ that are necessary to succeed in the position of Director of Tennis or Director of Racquets. The article is written by one of the best, not to mention one of the nicest, professionals I know - Ken McAllister. Ken is a USPTA Master Professional from Austin, Texas. Ken talks about the importance of humility, honesty, fairness and respect as well as the fact that much of what he learned over many years, was the result of being mentored by other professionals. USPTA and PTR both offer members formal mentoring programs and I encourage any professional who wants some outside and experienced perspective and guidance, to consider participating. I have volunteered as a Mentor for the USPTA program for the past 12 months and have learned as much as I have contributed from the professional with whom I am matched.
About the Author: Ken McAllister is recently retired from 24 years as the Executive Director of the USTA Texas section. Prior to that he was a tennis professional for 17 years and a high school coach for 10 years. He recently served on the national board of the USPTA and was USPTA National Pro of the Year.